Everything you need to know about your account, funds, and trading
You can open an account in minutes by completing the registration form and verifying your identity.
A valid ID (passport or driver’s license) and proof of address (utility bill or bank statement).
Verification is usually completed within 24 hours.
No, each client is allowed to maintain one account only.
Yes, you can update your personal information in your account settings or by contacting support.
Verification may be rejected due to unclear documents or mismatched information. Please resubmit clear and valid documents.
Yes, verification is required to unlock full account functionality, including withdrawals.
Yes, we use encryption and strict data protection measures to keep your information safe.
We support bank transfers, credit/debit cards, and selected e-wallets.
The minimum deposit starts from $250.
Withdrawals are processed within 24 hours. Funds typically arrive within 1–3 business days.
We do not charge deposit fees. Withdrawal fees may depend on your payment provider.
Withdrawals are usually processed via the original deposit method due to security policies.
We support multiple currencies depending on your location and payment method.
Withdrawals may be pending due to verification checks or processing times from your payment provider.
You can trade Forex, stocks, indices, commodities, and cryptocurrencies.
Leverage allows you to trade larger positions with a smaller amount of capital.
Yes, we provide demo accounts for practice and strategy testing.
Spreads are the difference between the buying and selling price of an asset.
Margin is the amount required to open and maintain a leveraged position.
No, negative balance protection ensures you cannot lose more than your account balance.
Trading hours depend on the asset and market conditions.
Yes, you can use stop-loss and take-profit orders to manage risk.
Our platform is available via web, desktop, and mobile devices.
Yes, our platform is fully optimized for iOS and Android devices.
Yes, the platform is designed for both beginners and experienced traders.
Yes, we provide tutorials, guides, and market insights.
No, you can trade directly from your browser.
Our platform is optimized to handle high trading volumes and market volatility.
Yes, you can adjust charts, indicators, and layout based on your preferences.
Yes, our support team is available 24/7.
Client funds are held in segregated accounts and are not used for company operations.
We operate in accordance with applicable financial regulations and compliance standards.
We use advanced encryption and security protocols to protect client information.
KYC (Know Your Customer) is a verification process required to ensure account security and compliance.
Yes, client funds are kept separate from company funds.
Yes, we follow Anti-Money Laundering (AML) regulations.
Accounts may be suspended if suspicious activity is detected or compliance requirements are not met.
We use monitoring systems and verification procedures to detect and prevent fraud.
We offer competitive spreads and transparent pricing. Some instruments may include commissions.
An inactivity fee may apply after a prolonged period of no account activity.
No, all fees are clearly outlined in our Terms & Conditions.
You can find a full breakdown of fees in the “Terms & Fees” section.
Yes, overnight (swap) fees may apply to positions held open overnight.
Yes, spreads may vary depending on market conditions.
Your bank or payment provider may charge additional fees.
Yes, currency conversion fees may apply when trading in a different currency.
